Jessica Renee' Multimedia
Art, Audio & Video
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My name is Jessica Gegner.
Some call me passionate. Others call me tenacious. I just call it loving what I do.
I am a professionally trained graphic designer, but I also love working in motion graphics, audio, and video editing, and performing as an aspiring rock vocalist and guitarist. However, I am more than just a creator - I am an innovative thought-partner with versatile skills in Marketing, Communications, and Strategic Organizational People Change Management, leveraging Prosci ADKAR, Agile, and human-centered design methodologies to develop effective solutions that deliver business value.
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As a people person, I believe the bonds you create with others during the work process enhance the end result of any project. Learning from others and leading with empathy are necessary in order to reach new heights. As a lover of all things creative and exciting, a job in the music, movie, sports, or video game entertainment industries would be my dream. Please enjoy my portfolio, and feel free to get in touch with me with any questions or prospective job opportunities.
Work Experience
Business Advisor Senior
August 2021 - Present
United Services Automobile Association (USAA)
San Antonio, Texas (TX)
Guided the design of Confluence resources to support Property & Casualty's (P&C's) stakeholders toward 100% completion of their Federal Integrated Action Plan
Spearheaded incentive programs to manage and sustain the desired behaviors of the 100-employee P&C Information Technology (IT) Risk Champions network
Captured employee feedback through focus groups and surveys to inform organizational improvements
Business Advisor I
April 2020 - August 2021
USAA
San Antonio, TX​
Delivered an internal marketing campaign to build awareness and usage for P&C IT's Transformation Station wiki, designed to provide updates on P&C IT's $1.6B+ Modernization journey, the largest ever in the Insurance industry
Developed an organized communications calendar and plan for all of P&C IT to manage noise for ~1,000 employees
Created views and strategies to monitor and manage P&C IT change saturation and impacts
Presentation Designer Senior (USAA Contractor)
April 2018Â - April 2020
Peyton Resource Group (PRG)
San Antonio, TX
Facilitated coaching and decision-making sessions with Leaders to improve Human Resources' (HR's) communications for over 500 employees and tackle the root causes of operational problems
Built animations to train HR's employees on the process changes from Waterfall project management to the Scaled Agile Framework (SAFe)
Designed elaborate strategic operational presentations in partnership with Executives, Change Leaders, and Corporate Communications teammates
Visual Information Specialist
November 2014 - August 2017
35th Force Support Squadron (35 FSS)
Marketing & Publicity Office
Misawa Air Base (AB), Japan​
Established branding, logos, collateral, and signage for special events and facilities, including over 45 designs for the sold-out 500+ attendee Omnicon Gaming Convention in 2015
Produced promotional videos and motion graphics to advertise and enhance Armed Forces Entertainment events, including Empire White Party, Karmin, Magic! and Three Days Grace
Consulted with clients to create designs for print and digital formats, including merchandise
Web Specialist
June 2014Â - November 2014
35 FSS Marketing & Publicity Office
Misawa AB, Japan​
Maintained 35fss.com to reflect updated information and advertise new products and events for over 45 Administrative, Food & Entertainment, Recreation, and Services facilities
Constructed web slides and banner advertisements to promote new and established events to over 6,000 American and Japanese military and civilian personnel and their families
Troubleshot website coding problems and other issues to enhance the user experience
Marketing Intern
May 2013 - November 2013
YWS Architects
Las Vegas, Nevada
Created the globally award-winning video presentation for MGM Grand's Hakkasan Night Club as Best Interior Design of a Casino Restaurant or Nightclub in 2013
Collaborated with interior designers and architects to create idea board and project proposal templates for international clients in Australia, Singapore, and the United Arab Emirates
Composed designs for digital and print marketing campaigns, including eBlasts to new and established clients
Part-Time Employee
September - November 2008
Family Video
Fairfield, Ohio (OH)
Provided customer service through personalized recommendations, friendly banter, and customer satisfaction calls
Completed monetary transactions and bank deposits
Maintained store cleanliness and orderliness
Food Department Supervisor
July 2007 - July 2008
Kings Island
Mason, OH​
Managed about thirty employees' time cards, scheduling, and performance reports
Promoted after only five months as Crew Leader to delegate tasks to Line Associates and Crew Leaders while collaborating with fellow Supervisors to run more than five food stands
Handled inventory and purchasing of stock goods
Food Department Crew Leader
February 2007 - July 2007
Paramount's Kings Island
Mason, OH​
Planned the break schedules of Line Associates to comply with labor laws
Maintained inventory for more than five food stands, trained employees on food stand operations and maintenance, and ensured quality food and service to customers
Assisted employees with money till management
Accomplishments
2022
Received USAA's P&C IT Employee Recognition for "Creating Conditions for Success"
Recognized with USAA's "I Appreciate You" Tribute
2021
Received USAA's P&C IT Employee Recognition for "Creating Conditions for Success"
Recognized with USAA's "You Help Us Rise to the Top" Tribute
2017
Contributed to the 35 FSS receiving the Eubank Award for Best Small FSS in the Pacific Air Forces (PACAF) 2017
Presented 35 FSS Commander's Coin from Lt. Col. Sidney Squires for excellence during employment
2016
Awarded Certificate of Appreciation from the United States Air Force 35th Fighter Wing (35 FW) Vice Commander, Col. Travis D. Rex in grateful appreciation of my design contributions to the 35 FW 2016 Asian-American Pacific Islander Heritage Month events
2015
Contributed to the 35 FSS receiving the Eubank Award for Best Small FSS in the PACAF 2015
2014
Enjoyed success as member of Best Marketing Office in the PACAF 2014
2013 ​
Graduated Cum Laude (3.77 GPA) from the University of Nevada, Las Vegas (UNLV)
Created YWS Architect's globally award-winning video presentation to obtain Global Gaming Expo's (G2E's) Casino Design Award 2013 for Best Interior Design for a Casino Restaurant or Nightclub
Recognized on the University of Nevada Las Vegas's Dean's List (3.5 GPA and above)
2012​​
Recognized on the University of Nevada Las Vegas's Dean's List (3.5 GPA and above)
2011
Recognized on the University of Nevada Las Vegas's Dean's List (3.5 GPA and above)
2010
Recognized on the University of Nevada Las Vegas's Dean's List (3.5 GPA and above)
2008
Graduated in the top 15% of my class receiving an Honors Diploma from Northwest High School in Cincinnati, Ohio
Testimonials
"For ALWAYS creating conditions for others to succeed, please accept this small token of recognition. You truly are a rock star and USAA is fortunate to have you."
Michael LaVanway, Director
USAA P&C IT Strategic Change
July 2022
Education
2013 | University of Nevada, Las Vegas
Received a Cum Laude Bachelor of Arts (B.A.) Degree in Art with a Concentration in Graphic Design and a Minor in Music Technology
2008 | Northwest High School, Cincinnati, Ohio
Graduated in the top 15% of my class with an Honors Diploma